FAQs
Scan Surveyors' FAQs
Q) What is a damp survey?
A) damp survey is when experts come to your house or property to find out if there is damp, where it is, and why it’s there. They look around carefully and use special tools to figure out the best way to fix the problem.
Q) How long does a damp survey take?
A) A damp survey usually doesn’t take a lot of time. The length can depend on how big your house or property is. Our team works efficiently to make sure we get a detailed look without taking too much of your time.
Q) Why do I need a damp survey?
A) If you think there might be damp in your place, a survey helps figure out if you’re right, and what should be done about it. It’s a good way to stop bigger problems later on, like damage to your house or health issues.
Q) What will I get after the survey?
A) After we finish the survey, you’ll get a Comprehensive Report. This includes Detailed Photographic Imagery and even a Video walkthrough of the report, so you can see exactly what we found and understand everything clearly.
Q) Is the survey done by someone I can trust?
A) Yes, the survey is done by fully independent experts who only want to help you. They look at your situation with fresh eyes and suggest the best solutions without any bias.
Q) Can I see exactly what’s wrong?
A) Absolutely! We provide you with Detailed Photographic Imagery and a Video walkthrough so you can see exactly what the issues are. This helps you understand the problem areas very clearly.
Q) What if I need a plan to fix the damp issues?
A) Don’t worry! Along with identifying the damp, we provide a Comprehensive Plan for Removing the Damp. This plan will guide you on how to fix the issues.
Q) Will I know how much it will cost to fix the damp?
A) Yes, we give you an Outline Of Costings To Fix the issues. This means you will know how much money will be needed to make your home damp-free again.
Q) What if my property is very big or complex?
A) For all properties, including larger or more complex ones, we create a detailed floorplan of Danger Areas. This plan makes it easy to see where the problems are and helps in focusing our efforts more efficiently.
Q) How do I know the report is accurate?
A) Our team is skilled and uses the latest tools to assess your property. The Comprehensive Report you receive is based on thorough research and detailed assessment, ensuring accuracy and reliability.